Shipping Policy

Effective Date: June 2026

At Warm Hearts Collection Miami, we are committed to providing a reliable and transparent shipping experience for our customers. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are processed Monday through Friday, excluding weekends and holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

Please note that processing times may be longer during holidays, promotional events, or periods of high order volume.

Shipping Locations

We currently ship within the United States.

At this time, we do not offer international shipping.

Shipping Methods

We work with trusted shipping carriers, including:

  • USPS
  • UPS
  • FedEx

The carrier used for your shipment may vary depending on your location and the selected shipping method.

Estimated Delivery Times

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–4 business days (when available)

Delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free shipping promotions may be offered periodically and will be clearly indicated on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email. Customers may track their shipments using the carrier’s website.

If you do not receive your tracking information, please contact our customer support team.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Warm Hearts Collection Miami is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to investigate the issue and assist you in resolving the matter.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery. Please include photographs of the damaged item and packaging so we can review the issue and provide assistance.

Contact Information

Warm Hearts Collection Miami
4746 SW 72nd Ave
Miami, FL 33155, United States

Phone: +1 (305) 663-8117
Email: support@warmheartscollectionmiami.com

If you have any questions regarding shipping, please contact our customer support team. We are always happy to assist you.